Finding a reliable and trustworthy house maid agency in Singapore is crucial for securing domestic assistance tailored to your needs. In this guide, we present the top 10 maid agencies, each distinguished by their stellar customer reviews and exceptional services. Whether you seek full-time or part-time help, the agencies listed below have proven track records of providing competent and dedicated helpers.
Read on to discover the ideal agency to meet your household requirements.
Note: This list is strictly not in order.
1. Jforce
Jforce, a standout in the realm of domestic assistance, embodies a client-centric philosophy summed up as “We Listen, We Understand, We Match, We Train, We Care.” They go the extra mile, providing on-the-job training for helpers, especially those new to Singapore, ensuring a smooth transition into different households. As one of the best maid agencies in Singapore, Jforce stands out for offering the most extensive selection of suppliers and workers. Their maid service extends beyond duty, promising unwavering support to both clients and helpers throughout the employment journey.
Customer Reviews
Dawn Lee
This is the first time I am using the services of Jforce. Yan Lee from the Jurong East branch contacted me and was very responsive and quick in sending CVs for my review. She understood my requirements and explained procedures, timeline etc during my selection. I am satisfied and happy with my helper. I recommend Jforce and especially Yan if you require a helper. Thank you Yan!
Tan Mf
Jforce , Ms Yan attended to us. She is patient and listen to our request to find a suitable helper for us. We are happy to have found Jforce during our first time seeking a helper.
Carol Chau
I had a very good experience with Nicole from the Jurong East branch. Her exceptional responsiveness and efficiency helped me find a helper who matched my requirements within just a couple of days. I highly recommend Jforce to anyone in search of an agency for engaging a helper.
Website: https://www.jforce.com.sg/
Contact: 8890 1622
Location: Block 345 HDB Jurong East
Opening Hours: Monday – Friday: 10 AM – 8 PM | Saturday – Sunday: 10 AM – 5:30 PM
2. Able Best Employment Agency
Established in 2003, Able Best Employment Agency specialises in providing Foreign Domestic Workers (FDWs) to Singapore households, partnering with reputable training organisations in Indonesia, the Philippines, and Myanmar. Officially licensed by the Ministry of Manpower, the company earned a reliable and trusted reputation over the years as a maid service provider in Singapore. Committed to delivering top-notch service, the agency focuses on long-term relationships with clients, fostering a reputation for honesty and reliability. Recognised with consistently high review ratings for service quality and reliability, Able Best aspires to be the premier helper agency in Singapore for FDWs.
Customer Reviews
Edward Yeo
Look no where else, Trusted and Recommended service from ABLE. Tks Yanni for your placement.
Simeon Lim
Able Best is very professional in their work. They are willing to spend the time to explain the entire process to new employers like me. They also are very patient and willing to search for the best candidates for interview. Also reasonable price. Highly recommend them.
Thomas Yeow
Excellent service. They pay attention to the needs of their clients and list maids that fit the profile of the family. We are happy to have engaged Able Best.
Website: https://ablebest.com.sg/
Contact: 8152 9888
Location: 8 Holland Ave, #01-26, Singapore 271008
Opening Hours: Monday – Friday: 10:30 AM – 7 PM | Saturday: 10:30 AM – 5 PM | Closed on Sunday
3. 1st Allbest Maid Agency
1st Allbest Maid Agency stands out with exceptional service, garnering praise for outstanding support throughout the hiring process. The agency’s commitment is evident in timely follow-ups, efficient interview scheduling, and thorough assistance. The dedication displayed ensures clients a seamless experience in finding the right helper. For those seeking top-notch and reliable maid service in Singapore, 1st Allbest Maid Agency remains a preferred choice.
Customer Reviews
Shirin Koh
Great service provided… timely follow up and v pleasant to deal with! Thank you!
Satish Khanna
Appreciate the attention and service from Agent Mheg. She has a good personality and very helpful in selection of a helper. Thank you Mheg for your great service!
Divya Francis
I have come across many agencies but I should say that this 1st Allbest Maid agency’s service is outstanding. Especially I thank the agent Mr. Derek Chai for his excellent service. He helped me to schedule the interviews promptly and responded to all my queries and concerns even during his Off days. He took care of the entire process from the beginning until hiring a right maid for us. Also he does follow up calls to check if the maids are performing their tasks well.
Website: https://www.allmaid.com.sg/
Contact: 8465 8415
Location: 02-24 545, Orchard Road, #04-15 Far East Shopping Centre, 238882
Opening Hours: Monday – Friday: 11 AM – 7:30 PM | Saturday: 11 AM – 6 PM | Sunday: 11 AM – 4 PM
4. Help is Here™
Help Is Here™ takes pride in providing experienced and highly skilled caregivers for comprehensive home care, ensuring everyone can live independently. Their caregivers undergo detailed background checks, one-to-one interviews, and skill assessments. The company specialises in Pre & Post-Partum Upskilled Caregivers, ElderCare Upskilled Caregivers, and Stay-in & Stay-out Confinement Nannies.
Beyond matching helpers, the team offers support throughout the employment period, going the extra mile. Additionally, Help Is Here™ takes care of paperwork hassles, streamlining processes for a hassle-free experience. Choose Help Is Here™ for quality, skilled house maid agency in Singapore and a stress-free hiring process.
Customer Reviews
Pam Tan
As a first time employer I was very thankful for the help with all the paperwork and processes done for me. It was a simple phone interview with potential helpers, once confirming all was smooth sailing and everything was applied for me. Thanks Danyl for your help!
Flora Goh
My many encounters with Mr Pei have been very good. You can rely on him to get you a suitable helpers to meet your needs.
Del Tok
Danyl is very helpful and thoughtful. He takes care of employer’s needs as well as the helper’s needs.
Website: https://hih.com.sg/
Contact: 8922 2123
Location: 1 Jalan Berseh, #03-14 New World Centre, Singapore 209037
Opening Hours: Monday – Sunday: 10 AM – 7 PM
5. Universal Employment Agency Pte Ltd
Established in 1986, Universal Employment Agency Pte Ltd is a distinguished professional consultancy specialising in placing foreign domestic helpers from the Philippines, Indonesia, and Myanmar. With three decades of expertise, they excel in hiring transfer maids and facilitating direct hiring for employers who already have a preferred maid. The company’s success stems from unmatched professionalism and service, evident in a high success rate of matching employers with domestic helpers, earning us the reputation of one of the best maid agencies in Singapore.
Customer Reviews
Jhonang Tabarrejo
All the staff are very kind and they help me to find a suitable employer for me.Thank you so much Universal Employment Agency,and more blessings.
Lyana Jutex
Thank u very much for universal agency,very fast respons,and i can get employer less than 1 week…so far this is the best agency i know…🙏 💪
Janelle Heng
We have engaged universal employment agency awhile back looking for an experienced and patience helper to watch over my family with young children. During the selection process, I am pleased to witness how professional the team is in carefully matching our portfolio with potential candidates. The candidates we interviewed were well spoken and most importantly able to articulate their thought process. We are very pleased to have entrust the agency in hiring our helper and as the agency given us the assurance that they have carefully selects every candidates and we should give a transfer helper equal opportunity. Thank you for the service.
Website: https://www.universal.sg/
Contact: 6735 3456
Location: 304 Orchard Road, #01-97 / #03-52 Lucky Plaza, Singapore 238863
Opening Hours: Monday: 10 AM – 7 PM | Wednesday – Friday: 10 AM – 7 PM | Saturday & Sunday: 10 AM – 5 PM | Closed on Tuesdays
6. Green Employment
Green Employment, a licensed maid agency in Singapore, is dedicated to fostering positive impacts on the lives of both candidates and employers in Singapore. Specialising in hiring maids known for their love and compassion, the maid agency operates from two outlets in Toa Payoh and Serangoon. Led by a seasoned team, Green Employment aims to elevate maid service standards in Singapore through sustainable recruitment practices.
Their mission extends to improving happiness and satisfaction across the employment ecosystem, supporting local communities in source countries and emphasising ‘Love & Compassion’ in employer-candidate relationships. Trust Green Employment for an honest and sincere maids’ employment journey in Singapore.
Customer Reviews
Foo Hong Kai
Lynn was helpful and patient in helping us look for a helper to take care of elderly parents. We needed a helper in a short notice and she managed to promptly provide us a list of suitable candidates. Eventually, we found a good fitting helper to meet our needs. I highly recommend Lynn and her agency for their services.
Alsony Liren Khoo
Had a great experience with Lynn from Green Employment! She was most helpful with the many questions we had, and was able to find and place a helper for us which we are extremely happy with. She also followed up with a check for both employer as well as the helper after 2 months, which I thought was a great after service. Lynn is the first person that comes to mind when friends or family have needs for hiring a domestic helper.
Fang Irene
Best agency I’ve ever encountered. My new hire was not very good at speaking English, Lynn is extremely helpful by explaining the requirements. Especially when it comes to safety related issues (how to use pressure cook), she and her Myanmar colleague help to explain to her step by step, and even asked her to describe the steps one more time to make sure she understand the instructions 100%. Very thankful for their help!
Website: https://www.greenemployment.sg/
Contact: 8126 9366
Location: 116 Lor 2 Toa Payoh, #01-152, Singapore 310116
Opening Hours: Monday – Friday: 10:30 AM – 8 PM | Saturday & Sunday: 10:30 AM – 6:30 PM
7. Budget Maid Agency
Budget Maid Agency, a trusted helper agency in Singapore since 2001, strives to meet the unique needs of families like yours. Emphasising transparency, they provide clear pricing and detailed Service Agreements and welcome customer feedback. The company ensures satisfaction through a Replacement Service Guarantee within six months. They offer assistance with transparent terms if you need to transfer a Foreign Domestic Worker. With a commitment to confidentiality, Budget Maid Agency is dedicated to serving you honestly and transparently, making your experience seamless and reassuring.
Customer Reviews
Molly Leong
Budget Maid Agency provides good service all the way from matching a suitable helper, step by step follow up till even post arrival. Most importantly is the staff overseeing our case is easily contactable. Ms Yan is patient and friendly and follows up closely, keeping us up to date always. Keep it up!
MIN MIN
Four years ago, we engaged a helper for the first time and were delighted with the exceptional service provided by Budgetmaid. They demonstrated a genuine interest in finding a helper that would be a good match for us, and we were fortunate to have found one who has been working with us for four years now. Recently, we enlisted Budgetmaid’s assistance in searching for a second helper, and we are pleased with their consistently high level of service. I have also recommended them to my friends and family, who have expressed satisfaction with their services as well.
TUN LIN
Appreciate the help of Budget Bukit Timah Plaza teams! I can finally get my new helper on time.Your great service and assistance is really appreciated.Recommended recruitment company than can rely on!
Website: https://www.budgetmaid.com.sg/
Contact: 6467 2555
Location: 1 Jalan Anak Bukit #B1-57A Bukit Timah Plaza, 588996
Opening Hours: Monday – Friday 10 AM – 7 PM | Saturday – Sunday: 10 AM – 5 PM
8. My Employment Agency
My Employment Agency is not just a business; it’s a mission-driven endeavour born out of personal experiences. Having faced challenges in finding the right helper, the founders identified a gap in the industry – the mismatch between employer expectations and helper offerings. Established in 2019, their vision is to create value and make a difference by providing personalised services. Committed to sincerity, they aim to connect employers with helpers who truly fit their needs, ensuring a transparent, honest process. My Employment Agency’s growth reflects the trust and support received, with a dedication to excellence in service, making them the perfect choice for a maid service in Singapore.
Customer Reviews
Goh Sally
I highly recommend my employment agency. They are very efficient and helpful. Thank you, Lynn and team for recommending such a good Filipino helper, Rose for my family.
Desiree Tan
Good experience with Agnes who helped to expedite the whole process. Recommend!
Joan Wee
Overall experience with this agency pretty pleasant. Charmaine is very helpful and prompt on queries. Thanks for accommodating all my requests / attending last minute interviews and make the entire FDW hiring process seamless while I am busy with my pregnancy and house moving. Appreciate Charmaine’s support and hopefully the quality of FDW will turn out good too. Definitely recommend this agency and Charmaine if anyone is looking to hire FDW. Pricing wise is not the cheapest, but definitely worth it.
Website: https://myemploymentagency.sg/
Contact: 9720 0099
Location: 14 Scotts Road, #02-60, Singapore 228213
Opening Hours: Monday – Saturday: 9:30 AM – 6:30 AM | Closed on Sundays
9. Homekeeper Maid Agency
Homekeeper Maid Agency, a leading house maid agency in Singapore since 1998, is on a mission to impact homes and lives positively. Guided by values like humility, passion, respect, integrity, and innovation, they’ve earned the trust of over 80,000 families. Their strong partner network, comprehensive training programs, and commitment to helper welfare set them apart. With a streamlined, digitised process, Homekeeper ensures a seamless and efficient experience for families, making them a trusted helper agency in Singapore.
Customer Reviews
Jason Lee
I got my new helper from Linda. Lucky to have her to assist and help us a lot due to last mins change. She also provide good advise. Overall excellent service from her. Strong recommend to look for her for any new helper.
Pang SeeMin
Magie (BT) has a pleasant and friendly personality. She has very good interpersonal skills, and with her good knowledge of the type of job she is in, they are vital to her working at the front desk talking to customer. Answering right to the point of customer’s questions, and also offers good suggestion, thus putting customer at ease. She always serve with a smile, and goes the extra mile. She will be an asset to company. Thank you.
Jess Seng
Leo provides an excellent service in assisting me to find a suitable helper. He is very kind, responsive and professional. This is my first time hiring a helper and I’m so thankful to have Leo help me throughout the whole process! A pleasant experience engaging Homekeeper. 😊
Website: https://www.homekeepermaidagency.com/
Contact: 8065 0714
Location: 170 Upper Bukit Timah Road, #04-60, Singapore 588179
Opening Hours: Monday – Friday: 10 AM – 7 PM | Saturday – Sunday: 10 AM – 6 PM
10. Aseana Caregivers Pte Ltd
Helpers Hub, operated by Aseana Caregivers, stands out as one of the best maid services in Singapore, offering a revolutionary approach to securing domestic helpers. Their online platform simplifies the process, providing a cost-effective and transparent solution for employers. With a commitment to a “No Loan – No Salary Deduction” arrangement, the company prioritises both employers and helpers, contributing to higher retention rates. Discover a hassle-free and fair method of finding the perfect domestic helper for your household through Helpers Hub.
Customer Reviews
Javier Neo
Marianne is a very professional caregiver. I have learned some skills on handling patient from her as well. I feel lucky to have her taking care of my brother.
Shao Mieng Tan
Very grateful to have Lyn take care of my mum. Trust her totally and could have peace of mind to do my work.
Joan Ng
Thank you Aseana for assigning Mary Jane to look after my Dad for two weeks upon his discharge. Our family is very grateful for her help during this period. She managed to handle my Dad well and got him to cooperate and listened to all the good advices. He used to be a stubborn person. 🙂 Mary is patient and kind – someone whom you will feel comfortable having around. We are gonna miss her presence after her last day with us. 😔
Website: https://www.caregivers.com.sg/
Contact: 8904 5121
Location: 190 Clemenceau Ave, #06-01, Singapore 239924
Opening Hours: Open 24 Hours
Conclusion
In the quest for reliable domestic assistance, the importance of choosing the right maid agency cannot be overstated. The agencies highlighted in this article, including Jforce, Able Best, and Budget Maid Agency, have consistently garnered positive feedback for their professional services and customer satisfaction. Whether it’s the personalised attention from agencies like Green Employment or the efficient processes of My Employment Agency, these options ensure a seamless hiring experience. Make an informed decision to simplify your search for the best maid agency in Singapore!